Track Your Order

At ZenStatues, we understand the excitement of welcoming a new visual anchor into your home. We provide real-time tracking for every order of our zen statues and buddha sculptures to ensure a transparent delivery experience.

📦 How to Track Your Package

Once your order has been dispatched from our fulfillment center in Nanjing, you will receive a Shipping Confirmation email containing your unique tracking number.

  • Locate your tracking number in your email inbox.
  • Visit our tracking partner: Click here to track via 17Track
  • Enter your number to view the real-time status of your meditation buddha.

Note: Please allow 24–48 hours for the carrier to update the tracking information after your package has been scanned.

📧 Order Processing & Shipping Timeline

To provide a seamless experience, we maintain strict adherence to our shipping schedules:

  • Order Processing: 1–3 Business Days (Monday – Friday).
  • Estimated Delivery: 9–15 Business Days for Standard Shipping.
  • Total Delivery Time: Usually 10–18 Business Days from the moment you place your order.

Haven't received your confirmation? Please check your spam/junk folder or ensure you used the correct email address at checkout. If it has been more than 3 business days, contact our support team immediately.

✏️ Order Modifications & Cancellations

We strive for speed in fulfillment. Therefore:

  • Cancellations: Requests must be made within 12 hours of purchase.
  • Modifications: We can update shipping addresses or item details only if the order has not yet entered the "Processing" stage.
  • Post-Shipment: Once a statue has been shipped, the order cannot be canceled. Please refer to our [Refund & Return Policy] for instructions on returning items after delivery.

🚚 Need Shipping Assistance?

Our dedicated support team at Nanjing Jingjiu Xinxi Keji Youxian Gongsi. is here to help you every step of the way.

  • Email: support@zenstatues.com
  • Response Time: Within 12–24 hours (Monday – Friday).
  • Pro Tip: Include your Order Number in the subject line for the fastest assistance.